This Privacy Policy explains how Thompson and Thompson Group Ltd, trading as Orbit, collects, uses, and protects your personal information when you use our website and services.
Who we are
Orbit is a trading name of Thompson and Thompson Group Ltd, which provides digital products including WordPress block libraries, themes, and Figma files via a subscription model.
What we collect
When you register for an account, purchase a subscription, or contact us for support, we collect personal information such as your name, email address, billing address, and payment details. We may also collect technical data including your IP address, browser type, operating system, and browsing behaviour on our site.
How we use your information
We use your information to provide and maintain your account, process transactions, deliver product access, communicate with you regarding your subscription or support requests, and improve our services. We also use anonymised data for analytics to understand how visitors use our site and improve our content and performance.
Legal basis for processing
We process your personal data on the basis of contract (to deliver your subscription), legitimate interest (to improve our services), and legal obligation (such as tax or regulatory compliance). Where required, we will ask for your consent before sending you marketing communications or placing non-essential cookies.
Marketing
If you create an account or purchase a subscription, we may contact you by email to provide updates about our products, services, and new feature releases. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or updating your preferences in your account. We do not sell your data to third parties for marketing purposes.
How we store and protect your data
Your data is stored securely using third-party platforms that comply with modern security standards. We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access.
Sharing your data
We do not sell your data. We may share it with trusted service providers who help us run our business—for example, payment processors, email providers, or hosting platforms. These third parties only receive the information necessary to perform their functions and are required to safeguard your data.
Transfers
If we transfer your data outside the UK or the European Economic Area, we ensure appropriate safeguards are in place to protect your information, such as standard contractual clauses or transfer to countries with adequate protection.
Your rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain types of processing. If you have any concerns, you can contact us directly please contact us through our support page here.
Data retention
We retain your personal data for as long as your account remains active or as required to meet our legal and business obligations. Once your data is no longer needed, it is deleted in accordance with our data retention procedures.
Cookies
Our site uses cookies to improve your experience and for analytics purposes. You can manage your cookie preferences through your browser or via our cookie settings tool, where available.
Contact
If you have any questions or requests related to your personal data, please contact us through our support page here.
Changes to this policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.